Why Use an Telecom Broker?
What is an Independent Telecom Broker? A Telecom Broker is also sometimes known as a Telecommunications Agent, Consultant or Specialist, but at the end of the day, the Independent Telecom Broker is hired by the customer to find them the best phone, internet, or other technology solution available for their business – at no cost to the client!
According to the Society of Telecommunications Consultants, “No member shall accept fees, commissions, or any other valuable consideration in connection with those services from anyone other than the member’s client.” A broker – like a stock broker – makes his money from transactions; in this case, a broker gets paid by the vendor for any sales made. Some think that will bias the decision – and in some cases it probably does. Who will pay me better? Which carrier quota do I have to hit? That might be why not all Agents call themselves a Broker.
At the heart of our agent business is the vision that our clients will be with us for life. Unwavering Customer Care, doing what’s right for the client, and immense product/industry knowledge are what our business is built on.
Here are the Top 3 Reasons to use an Independent Telecom Broker!
- It’s one-stop shopping, which saves you time! The broker will have contacts with many carriers and vendors, which means he can quickly acquire the quotes and information that you need – without you having to take the time of meeting with multiple carrier sales people, filling out online forms, and repeating the requirements over and over.
- Product and industry knowledge. The sales rep from Carrier A isn’t going to tell you that it has excessive billing issues, and Carrier B’s rep isn’t going to tell you that the network in your area sucks, or that the product is so new (or old) that delivering it to your satisfaction is not going to happen. All the rep’s care about is making a sell. But a Broker will have that kind of information, and will share it with you freely.
- The Broker is a Craftsman, Baby! A whole lot of tools in his belt to provide you with the right solution for now and later.
If the Broker does his job right, he is asking the customer all the right questions to understand the necessary information to choose not the expected answer, but the best possible solution.
What We Do
Spectum Communications has relationships and discounted pricing from every carrier in the market that we pass directly on to you. We will provide you with multiple options of pricing and the carriers available at your location(s). You pick the product and pricing that works best for you, and we send you the paperwork directly from the carrier. All service and billing will come directly from the carrier you choose. There is no cost to you for our service but the options, best pricing, and unbiased information you receive is invaluable.